[Resolved] Whirlpool India — manufacturing defective defective items in india | |||
Dear Sir, I want to present some facts which proves how whirlpool India ltd is looting the entire Nation, which will open the Biggest Scam of Whirlpool India, who sold defective Items in India and earned profits. On 27th September 2019, I had a teleconference with Whirlpool India ltd Delhi office and Area Manager of Mumbai. He said an Air conditioner of Rs 50000 ( Fifty thousand ) required Rs 1.5 Lakh of Spares if replacement required to change all the parts. I requested the customer care and Area Manager to reply the same words in writing by return email. He denies to provide the same. Also they only provide replacement don’t repair. I also want to provide some actual facts AC Price = 50 Thousand Condenser coil Replacement cost Rs = 11000 ( I Replaced in May 2018) Outdoor unit PCB cost = Rs 12600 + GST ( Quoted by Area Manager on 27th Sep 2019) There are so many other important components in AC which may cost more than 1 Lakh ( as per Area Manager – Mumbai) if we ask for replacement. It means Whirlpool is earning profits by replacing the components of AC which will cost 3 Times the cost of AC. I presumes they removes the spares from New AC only, it means they are paying GST for new AC of Rs 50000 to Government and selling the spares @ Rs 1.5 Lacs to customers and generating Rs 1 lakh black money per AC. I will also complaint about this act of M/s Whirlpool to Enforcement Directorate of India. You please take necessary action from your end. Was this information helpful? | |||
Nov 8, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 Whirlpool India Customer Care's response Dear Team, Contact details are missing. Regards, Whirlpool Support Verified Support Oct 07, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support Nov 08, 2019 Whirlpool India Customer Care's response Dear Team, customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards, Whirlpool support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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