[Resolved]  Whirlpool India — Most Pathetic Service in the entire FMCG industry

Address:

New Delhi, Delhi

Dear Sir/Madam, COMPLAINT NO: DL[protected] You give the most pathetic service in the entire FMCG industry. We have been trying to reach your sevice engg and your serice centre however there is no response on the same. Time and again commitments are made without being bothered to meet the timelines. While we tried to contact the service head through your service centre, on asking details about the senior person or address the complaint centre they do not know THE ADDRESS or the SENIOR PERSON name and contact which comes as a surprise that where they are not aware. It has been more than 4 days since the service engg (Mr. Happy- [protected]) has taken a module for repair with the assurance that it will be done in next 2 days. We have been calling him and your service centre ever since and have been given false information and timing. Final time given to us was today morning & still no sign and response on telephone or sms. Our refrigerator has been off for four days in this heat and you guys do not even feel the need to understand the same. This is by far the best service from a world renown so far called MNC. Out of all our FMCG equipments (AC, TV, Micrwave etc) WHIRPOOL SERVICE IS BY FAR THE WORST OF LOT. Please share the contact details of the concerned highest authority or I shall be forced to contact the country head Thanking You Best Regards Punit Kumar [protected][protected][protected]-- Regional Manager AV Sales-North & West Professional Systems Division Bose Corporation India Private Limited Mobile: +91 [protected] www.pro.bose.com