[Resolved] Whirlpool India — my whirlpool washing machine 7.5kg

Nr.khan114

from Gurgaon, Haryana

Address:

R-251,Adarsh Colony,NH-4, Nit ,Faridabad, Faridabad, Haryana, 121001

Hello everyone i am Ayesha khan and i purchased one semi automatic washing machine 7.5kg (M.no-30161) on[protected] from Faridabad Haryana, from first day of purchase machine started giving problems and even not working now. I have put service request twise in whirlpool they came but they did *Jugaad* everytime which i don't like.

Problems:-
1.washing tub produces annoying noise .
2.dryer top cover opens automatically when i use dryer.

They came many times for service but positive results never come. So i According to my 11 month o[censored]se i can't trust on whirlpool brand anymore and i need replacement as early as can.

+2 photos

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Jul 12, 2019

Complaint marked as Resolved

It is working fine for now lets see what happen next!

Whirlpool India customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by Nr.khan114 Engineers came today and replace few faulty parts now let's see what will happen next, how long it will run properly.

Verified Support

Jun 28, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Jun 28, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support