[Resolved] Whirlpool India — New ac under warranty is not working
T
Tannu Malik
Address:
Greater noida
I had bought a new whirlpool magicool inverter ac on 13 june 2020 and it worked around 2 months properly without any problem. but on 13 august 2020 when i switch on the ac it showed E6 error then immediately i called to your office and customer care and they said that they will rectify my problem within 24 hrs but your engineer came after 2 days due to some holiday and found pcb is not working and said sir i will come tomorrow with pcb but the truth is, your engineer came after 2 weeks with pcb and replaced the pcb and then he found dc of the compressor is not working . Then ur company said, you will replace the ac and its been 20 days, my problem is same and even they are not picking up my call now .In these hot summer me and my family have to sleep under the fan . I will not buy whirlpool product from now and suggest my close ones also not to buy their products because their service is very bad . I am highly disappointed from your service.
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Aug 7, 2021
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
Whirlpool India Customer Care's response Dear Team,
We are unable to connect with the concerned person. Hence, we request you to kindly share mobile number of concerned person so that we can assist in best possible ways.
Regards,
Whirlpool Support
Sep 03, 2020
Updated by Tannu Malik I have received no msg no call
My problem is same
Sep 03, 2020
Updated by Tannu Malik [protected]
Verified Support
Oct 20, 2020
Whirlpool India Customer Care's response Dear Team,
Our service team tried to get in touch with customer on this number ([protected]), but couldn't reach.
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