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[Resolved]  Whirlpool India — New Refrigerator not cooling

I have purchased a whirlpool refrigerator as on 17 Oct 2020. it was not cooling items .I registered a complaint on 03 Apr 21 to your costumer care under id number CHA[protected]. 04 Apr your technician came and told after two days I replaced a part of your refrigerator. But he didn't came. Many time I call your costumer care but no response to me .All time they tells me we forward your complaint. Now I totally harassed. Whirlpool service is very bad . My Refrigerator is not working till date. No response from Whirlpool
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Apr 28, 2021
Complaint marked as Resolved 
After my complaint company has solving my problem.Company Technician came and change the part. Thanks for your service.
Apr 26, 2021

Complaint Status

Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2021
Whirlpool India Customer Care's response
Hi Team,

We are working on this case and will share the updated status shortly.

Regards,
Whirlpool Support
Verified Support
Apr 27, 2021
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that our service technician is going to visit at customer place within 1-2 w days to assist regarding the appliance issue.

Regards,
Whirlpool Support
Verified Support
Jun 22, 2021
Whirlpool India Customer Care's response
Dear Team,

As check the part (Comp PCB Replaced) has been replaced. Hence case closed.

Regards,
Whirlpool Support
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    Whirlpool India
    Customer Care Service
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    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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