[Resolved] Whirlpool India — New Refrigerator not cooling

Goldy Vinay Sharma

Address:

Vill Chamyanu PO Nabahi Teh Sarkaghat Dist Mandi HP

I have purchased a whirlpool refrigerator as on 17 Oct 2020. it was not cooling items .I registered a complaint on 03 Apr 21 to your costumer care under id number CHA[protected]. 04 Apr your technician came and told after two days I replaced a part of your refrigerator. But he didn't came. Many time I call your costumer care but no response to me .All time they tells me we forward your complaint. Now I totally harassed. Whirlpool service is very bad . My Refrigerator is not working till date. No response from Whirlpool

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Apr 28, 2021

Complaint marked as Resolved

After my complaint company has solving my problem.Company Technician came and change the part. Thanks for your service.

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2021

Whirlpool India Customer Care's response Hi Team,

We are working on this case and will share the updated status shortly.

Regards,
Whirlpool Support

Verified Support

Apr 27, 2021

Whirlpool India Customer Care's response Dear Team,

We got it checked with the service team and confirmed that our service technician is going to visit at customer place within 1-2 w days to assist regarding the appliance issue.

Regards,
Whirlpool Support

Verified Support

Jun 22, 2021

Whirlpool India Customer Care's response Dear Team,

As check the part (Comp PCB Replaced) has been replaced. Hence case closed.

Regards,
Whirlpool Support