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Whirlpool India

[Resolved]  Whirlpool India — New Whirlpool double door refrigerator compressor failure.

Address:Whirlpool India

Bought Whirlpool double door refrigerator on 21st March 2021. Within two months o[censored]sage I got cooling issue. I was complained about this to Whirlpool customer service on 30th May 2021. After 10 days service person visited and confirmed that compresser should be replaced. With in two months o[censored]sage I got this issue. I lot trust on Whirlpool and I'm not happy with the fridge delivered to me. I want refund of my product. I lost faith on this Whirlpool product and service. Worst of you Whirlpool.
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Aug 12, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Jun 21, 2021
Updated by Dhileep Gorantla What a kind of customer support Whirlpool is providing for customers.Worst response, they even can't provide exact information. How long customer should wait for your response. How many days it takes to resolve the issue? Immediately act on my issue.
Verified Support
Jun 21, 2021
Whirlpool India Customer Care's response Dear Team,

We are working on this concern and will update you shortly on the same.

Regards,
Whirlpool Support
Jun 30, 2021
Updated by Dhileep Gorantla Replace my product immediately. I don't have patience any more. I didn't use my refrigerator atleast for sixty days. Whirlpool should feel ashamed of supplying defective product to customer. What about the quality standards of your product? What quality assurance you are providing to customer. How can we trust brand Whirlpool. I don't have patience to listen your concern, I should get response from higher official regarding my product replacement. You don't make me to reach the consumer court.
Verified Support
Jul 08, 2021
Whirlpool India Customer Care's response Dear Team,

We are working on the same and we will share the update soon.

Regards,
Whirlpool support
Verified Support
Aug 12, 2021
Whirlpool India Customer Care's response Dear Team,

As checked replacement has been done hence case closed.

Regards,
Whirlpool Support
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How long it takes to clear the customer issues? Whirlpool cannot provide proper response and service? What's wrong with Whirlpool? Very worst service from Whirlpool.
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