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Hi I have almost the same compliant and has an intelifresh model which has been giving ice formation inside fridge. I enquired outside and gotbto know that this model has such constant complaint and is discontinued now and also parts are nt available. Like you mentioned there were rounds of technician visitings and experimenting and now the only part left to be changed was ordered and guess what it's not available anywhere in India. The offer they have given us now is provide 25% amount of the fridge after the depreciation (fridge is 4 years old) if we can buy another whirlpool fridge. Who would want to take that risk after all these drama. This is not at all fair, expecting someone to understand and resolve.
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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