[Resolved] Whirlpool India — no body responding from nearest service center to rectify the issue in my ac

Balaram N

from Bengaluru, Karnataka

Address:

YCH LOGISTICS INDIA PVT LTD, BACK SIDE OF DELL COMPANY, SIPCOT HI-TECH SEZ, SRIMANGADU VILLAGE, KANCHIPURAM DISTRICT, SRIPERUMBUDUR TALUK, Kanchipuram, Tamil Nadu, 602105

Last three months my ac not working properly, after 3-4 minutes of switch on the ac when compressor starts running that time automatically tripped, not running at all. So calling to nearest service center (Kancheepuram) but nobody responding. They are saying will come tomorrow/day after tomorrow/withing 1 hr./on the way etc.

Is this whirpool support service?

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Jun 16, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

May 14, 2019

Updated by Balaram N Still no response

Worst service

Verified Support

May 16, 2019

Whirlpool India Customer Care's response Dear Customer,

We deeply regret for the unusual experience. Our team is already in follow-up with your respective branch regarding your appliance issue. We request your patience meanwhile.

Regards,
Whirlpool Support

May 21, 2019

Updated by Balaram N I got a call from your service support chennai team and he asked about the issue in my ac, after that he took in line to nearest service center person in concall. First of all that service center person talked in bad manner. Then your chennai support team person told should not talk like this, then after long discussion, he told definitely our mechanic will attend the ac issue on 18-May-19. But nobody came on that day and i called but no response.

It's really worst service.

Either you take it away your ac, returned the money or else i will go for legal.

This is too much as am following last 4 months. disgusting

Verified Support

Jul 04, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that we have shared the required charges with the customer but he is denying for the services.

Regards,
Whirlpool Support