[Resolved]  Whirlpool India — No customer service provided

Address:

Dakshina Kannada, Karnataka, 2

I am raising this complaint on behalf of my Uncle Valerian Saldanha with registered Phone No:[protected]. Valerian has all his home appliances including ACs, Fridge and washing machine from whirlpool and he is been loyal customer for very long. He lodged complaint for washing machine on 25th Feb and each time he or me tried calling the customer care they will put us on hold and call gets disconnected after 2 mins automatically. After many attempts we were able to raise complaint on Sunday i.e 26th Feb 2017. Engineer came home on Monday (27th Feb)and he said he require one more help to check the problem. Next day he came in and said that there was problem in water motor and gave us the complaint no as BG[protected] and till today no news of any parts or engineer. This is very annoying as we have been using whirlpool for paste few years and this is the kind of service that is provided to loyal customers. Having no washing machine for so long is a disaster in the house as people who live are sick and can not do any manual work.