[Resolved] Whirlpool India — no response no service not attend my call

kart88hick

from Chennai, Tamil Nadu

Address:

padi, 600089

My name is Karthick M i am from chennai: My washing machine problem on 31-May-2019 and i called whirlpool customer care for service my machine (Complaint No: CC151693). they send service man 01-June-2019 (Saturday) he check machine and remove the circuit board in the machine and he took the board to service center he told me i give circuit board or new board on monday 2-June-2019 but still not give board and not attending my phone call . again i complaint customer care they told i send service man tomorrow but till date no service man not came and not given my circuit board . this i have over stressed this my reply in customer care

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Jul 27, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Jun 19, 2019

Whirlpool India Customer Care's response Dear Team,

As discussed with our services team, we got to know that customer has repaired his appliance from local vendor and now appliance is working fine.

Regards,
Whirlpool Support