Whirlpool India — Non Installation of Working Air Conditioner

Address:

New Delhi, Delhi

I had brought a new Whirlpool AC i.e.3D cool DLX III on 26 May2015. I had called Whirlpool for installation of my AC the installation engineer came on 29th may 2015. On installation we found that AC is not working i.e. cooling has been not done by the AC. The installation engineer said that the Unit provided to me is faulty. I had called Whirlpool customer care about the same, they told me that my complaint will be resolved within 24 working hours. Today is 6 May 2015 and I am still not able to use my AC. Although they had replaced outdoor unit of my AC but still no one had came for installation. I think that my AC will not be installed. I dont know what to do. Now I am thinking of going to Consumer court.