I have purchased a refrigerator online but I have received a defective one so I raised a ticket for replacement and received a replacement after paying ₹500 for transportation but the replacement unit wat also damaged so again I raised a ticket for the same and now whirlpool is again forcing me to pay ₹500.
My concern is why should I pay transportation charges multiple times if whirlpool is not able to deliver me a quality product?
They keep sending defective/damaged item again and again and forcing their customer to pay transportation charges.
Why should customer pay for the failures of whirlpool logistics team?
I'm tired sending mails but I'm not getting any revert.
Whirlpool has updated non serviceable e-mail addresses over their website l, [protected]@whirpool.com and [protected]@whirpool.com both E-mail addresses are not active.
This clearly reflects the intention of whirlpool to not serve their customer complaints after sales. Was this information helpful? |
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