Whirlpool India — Poor performance of 355 Lt double door Refrigerator

Royburman

from Kolkata, West Bengal

Sep 26, 2022

Address:

Plot no 40, Whirlpool House, Sector 44, Gurugram, Haryana 122002

Fridge was delivered in the 1st week of March 22, dent on the door was replaced in the 3rd week of March 22 and installed. A few months ago -- developed problem of not cooling. Service Engineer checked and informed Gas / coolant exhausted. Replace gas.
Last week again similar problem noticed -- on conteact Whirlpool Service advised to take pot all stuff from freezer and put on High -- did ecryrging as per direction. But no improvement.
Today again made a complant No.KOL[protected].
We have been using fridges for the last 30-35 years -- never came accross such problems.
This product is not good. If a new fridge can give so much problem -- Whirlpool will do sevicing till it is within Guarantee Period. What I will do with this junk after Guarantee period is over.
I want full refund of the amount.

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Comments

Royburman

from Kolkata, West Bengal

Sep 26, 2022

In continuation to my complaint, attached is a copy of the Whirlpool Service paper dated 3-8-22 showing gas Leakage.
Today also Whirlpool persons visited to check about Complaint No. KOL[protected] and reported Gas Leakage.

This Fridge is defective, I want this unit to be taken back and that amount may be refunded soon.

Because of Fridge not getting cool -- we incurred huge losses on account of damage to perishable products.