[Resolved]  Whirlpool India — Poor response to a request to service refrigerator

I am owner of a whirlpool refrigerator model ff2d255 4s/2013/ gross vol: 242literes. Recently it stopped working and first sent an sms to 58558 and after 2 days contacted the shop in trivandrum from where i bought the refrigerator. Two days later, if i am not mistaken on the 8th of june, a service personal representing your firm came to my house to inspct the refrigerator. He told me that gas has to be filled and someone else will come for that. I am still waiting for that. I would like state that i am very unhappy over the matter. For your referance: my name is dominic k; you gave me sr no.co[protected].
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Jul 15, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Whirlpool India Customer Care's response
Dear Samuel,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support.
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