[Resolved]  Whirlpool India — poor service & request for refund of amc

Address:600014

My complaint reference ch[protected] is not being properly attended to despite numerous calls to the service centre. The resolution of the problem is still outstanding even after almost 3 weeks.

I have also requested for a refund of the amc charges of more than rs 8398 (Reference home care plan
Annual maintenance contract for machine serial no :inf[protected]
Plan duration :36 months) (Plan application # hpw2006329) that i have paid recently on my washing machine due to the lack of faith in whirlpool's ability to service complaints.

I have still not got any response from them - not a word!
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Aug 11, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
May 08, 2020
Whirlpool India Customer Care's response
Dear Team,

We would like to inform you that we are unable to get response from customer end past 3 days hence, regrettably we are closing this case. Request you to please let us know in future if you required any assistance.

Regards,
Whirlpool Support
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