Whirlpool India — Poor service washing machine

Dear Sir,

The service/repair by your authorized service centre - Goldwin Refrigeration, Chelakkottukara, Thrissur, Kerala Phone- [protected], [protected] is not at all upto the standard of expectation.

My whirlpool washing machine (model number 14623, M No: IN [protected]) has been met with leakage of water and taken for service by the above service centre on 30/3/2021 and returned back without any action on 16/4/2021. I am informed that the drive assembly and the board has to be changed. The board is out of stock and the company can't supply the same. I am sorry to note how such a service centre is able to do the business at the cost of reputation risk for the whirlpool company.
You may please interfere in the matter and resolve the grievance. The dealer was Venu"s, Kalathode, Thrissur.

I am prompted to initiate further in the matter including notice at the consumer court and in the social media.

Poulose P V
[protected]
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