[Resolved]  Whirlpool India — Refrigerator complaint problem

Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.whirlpoolindia.com

I purchased refrigerator 16-apr-2009 (attached are the bills and warranty card) for your reference.

Problem is with pcb plate in refrigerator which supply electricity to compressor, this plate is faulted as per engg. who visited to check the refrigerator.

Now fairdeal enterprises ghazaiabad who is taking care for my complaint said that this part is not available in all over the india and whirpool is not responsible for this part to provide to the customer since this is faulty, now my question to whirpool is :

1. since this part is not available with whirlpool is there any responsibility lying with whirlpool to provide it to customer.

2. because of this part my fridge is not working now, rest other part like compressor everything is working fine and cooling is also perfect, but since this part is not available with whirlpool, so shall i need to give up? my part

Please call me at [protected] to discuss this and provide resolution as earliest.