Whirlpool India — Refrigerator - compressor getting damaged in few months

Address:

Gurgaon, Haryana

Hi,
I purchased my whirlpool 180 l fridge on 13th jul 2012.It's price was 11400.

I thought whirlpool would be a good brand and would last long. But just after 3 yeas, on 08/12/2015, the compressor got damaged. I didnt expect this much poor performance from whirlpool.I registered the complaint and i had to pay rs-3544 to whirlpool authorized service centre, kochi for gas filling, n2 flushing, replay etc even though compressor replacement was covered in warranty.

The worst thing happened last month(30-mar-2016) when the compressor damaged again. I am asking, whirlpool compressor is having this much life only??
This time also person from same service centre came and informed me that i need to pay rs - 950 towards transportation and service charge.

I have contacted customer care and got call from delhi and also contacted senior service manager through them. But he is also telling that i need to pay for this.

But i believe it is company's responsibility to get my complaint resolved with free of cost.

Regards,
Rajesh
Cochin
Kerala