[Resolved] Whirlpool India — refrigerator double door pcb problem | |||
Bought new product on 24th Feb 2019 which hardly worked for 1-2 weeks. Followed up with technical who installed but in vain no productive response. Then raised request, technician visited and arrived to issue of gas need to fill. Other technician visited and identified no gas issue its pcb issue. Almost wasted 40 days but still issue not resolved and not proper communication from Whirlpool. Daily I call customer care and ask for update. standard response technician will call after 11 but no call received yet for replacement. Was this information helpful? | |||
Jun 10, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 Whirlpool India Customer Care's response Dear Customer, We are working on the your concern and will share you the further updates shortly. Regards, Whirlpool Support Verified Support Apr 30, 2019 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Really very bad experience from whirlpool. Bought product on 24th Feb and still suffering from extreme summer due to whirlpool improper service management system.
We regret the delay. We have re-escalated customer's concern to our team. Our service team will get in touch shortly with an update on this concern.
Regards,
Whirlpool Support