[Resolved] Whirlpool India — Refrigerator Faulty | |
We had purchased Whirlpool refrigerator double door 500ltrs. Which is a faulty Refrigerator. As there is a water formation, unwanted voice, cooling issue. Whirlpool service center person has visited more than 8 times & replaced almost 90% of parts in this refrigerator. Still this has not resolved the issue. Whirlpool has given reply that his executive has replied that refrigerator is working properly & on other side there executives are requesting us to give time visit again for replacement of some parts. Whirlpool has lied us in writing that it is working properly but fact is that it is having same issues. We have been complaining from last 2 months but they are not responding anything now as such that customer does not exist. This will now force us to take legal actions against company in CONSUMER COURT. I have already requested many times for replacement of my refrigerator. Companies behaviour is very bad. Even executive are now not responding to our calls & messages. I have attached video of refrigerator you can hear voice & also water formation inside refrigerator. +1 videos Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 05, 2020 Whirlpool India Customer Care's response Dear Team, We would like to inform you that, Our service team has inspected the customer appliance and found his appliance is perfectly fine. We request your understanding on the same.Rest assured we are always here to assist you in case you need any help. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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