[Resolved]  Whirlpool India — refrigerator not cooling

Address:5a, 14, Ansari Rd, Dariya Ganj, New Delhi, Delhi 110006, India, New Delhi, Delhi, 110002

Hi whirlpool,

I purchased whirlpool fridge in 2007. There is no or very less cooling in the refrigerator since january 2019. I had called whirlpool service center, they changed the compressor of the fridge and charged us rs 7500 including service charges (Rs 6500 for compressor and rs 1000 as service charge). Still the fridge having issues with cooling. We have paid a lot and in return want better service.

Now its april, 2019, i am very much troubled with the whirlpool service.

We are calling the service center on regular basis but the center is not responding to calls.

Service center :

Name : solution services
Address: d-25, sector 8, noida 201301.

Mobile number: [protected], [protected]

Complaint no : 2450339

We request you to fix my fridgrator asap or we want our refund.
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May 7, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2019
Whirlpool India Customer Care's response
Dear Customer,

We are working on your concern and will share you the further updates shortly.

Regards,
Whirlpool Support
Verified Support
Jun 18, 2019
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
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