[Resolved]  Whirlpool India — refrigerator service in rural area

I had complained to whirlpool service centre on 17th march 2018 about my refrigerator. My complaint no is bg[protected].
Since i stay in ramanagar and whirlpool has some arrangements with out of bangalore service providers they referred my complaint to some firm in mandya.

Strangely even before the mandya person came to look at the fridge the complaint was closed at whirlpool service centre.

The mandya came approximately a week after the complaint and informed that there is a gas leak. This was to be attended by another person and another week elapsed before he appeared.

Then the series started. Initially it was the gas leak, then it was the timer problem, then some other small part and then ultimately the thermostat.

By this time it was already may. They did change the thermostat and i was told that the it starts working only after 24 hours. The thermostat didn't start working. They came and changed the same. I was told there are four different types of thermostat in the whirlpool refrigerator but i don't know how they couldn't make out which would suit my refrigerator.

By this time it was june and after trying the second thermostat the repair man just blocked my calls.

Also i was provided a voltage stabiliser by the mandya service centre which didn't work. They replaced it and the second one also doesn't function.