[Resolved]  Whirlpool India — Reg. Refrigerator Issue

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello Whirlpool Manager, I have purchased a Whirlpool refrigerator in May 2012. Recently i faced some issue with my Refrigerator, so called customer care, In two days an engineer visited and found that the Compressor need to be replaced, Initially Engineer told me that the charges for compressor replacement need to be paid... I showed him the bill and warranty details after which he confirm that its under warranty and they will replace it under warranty. Its been 3 days I am following up with the customer care as well as Service Centre (Western Refrigeration, C-245, Noida Sec-63) every now and then but no body is giving me a proper resolution. Even I called up the service engineer but no response, Now he is saying that i must pay for the Compressor replacement. Can anyone suggest me what should be my next course of action?? I am feed up calling the customer care...They really don't bother about customer. Is this the type of service is offered by Whirlpool?? Can anyone from whirlpool can reply and provide me with a resolution?? Hope to expect an early reply with a solution Regards, Ritesh [protected]