[Resolved] Whirlpool India — Regarding misleading customer with warranty period and warranty parts | |
Technical staff nd company also misleading customers by saying that PRIME MOVER and transmission unit are different and taking advantage of that . i have bought a fully automatic washing machine with 10years warrenty of MOTOR and PRIME MOVER . however prime mover is not working within 5 years thus i want replacement of that part but technicians of whirlpool company refused to agree to give replacement by saying fault is not with prime mover but with another part. actually PRIME MOVER contains gearbox assembly and whole transmission unit. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Feb 20, 2021 Whirlpool India Customer Care's response Dear Team, "Part replaced" In this case as per customer part (PCB ) replaced in his appliance and same is working fine. Hence, we are closing this case. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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