We purchased a whirlpool refrigerator from Aligarh invoice number 541 dated 25/10/2019 for Rs 26, 500.Unfortunately a brand like Whirlpool did not work for long and the first complaint occurred in July 2020 ..Uptil now the refrigerator had been repaired by the company 6 times .And we had requested that every summer deprived of cooling, ultimately the service staff agreed for a replacement on 7 July 2022, unfortunately the company has been silent since then. Could you please confirm the upto when this issue is resolved. I have discussed multiple time with your customer care department but except frustration I didn’t get anything from whirlpool.There is no response from the service center and customer care already says "they dont have any solution" and service center not replacing my product as they are not picking up our calls.
We request the company to replace the refrigerator immediately to save their reputation. I am sure that the company will not like to be defame.
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