I had purchased wirlpool double door fridge on 15th July 2022. The fridge stopped cooling on 27 October 2022. I Complained to coustomer care. On 28 October 2022, your engineer came and checked the fridge and told that its compressor has gone bad, it will have to be replaced. But it's only been 3.5 months since the fridge was taken and the fridge started causing problems. I am not ready to replace the faulty item I want the fridge to be replaced. I talked to many people through your customer care, after discussing this matter, everyone is avoiding saying that it will be informed in a couple of days. Area manager of Aligarh (uttar pradesh) mr. Sudheer sharma is not even picking up the call. The number was given to me first by customer care supervisor Nutan ji called him, his phone was off, again the number was given to me by customer care, saique ji called him, then he disconnected my phone without saying anything after listening to my problem.again I called and he did not pick up the phone, I then called the customer care and asked to talk to the higher officer, then the customer care made me talk, then the officer told that I have mailed the higher officer. In a couple of days after discussing it Will tell you. Any item of your company will get spoiled so soon and after that I will have to suffer in this way, it is not right at all, then my trust in the company will be lost and I will have to take recourse to consumer court. I will neither buy the products of such a company, then even if someone else is buying, I will narrate my ordeal to him. Even after getting so upset, to make trust the company please cooperate with me in getting the fridge replaced.
Thanking you Was this information helpful? | 
Post your Comment