Whirlpool India — replacement of whirlpool refrigerator

Address:

495001

I had extremely good faith and belief in the goodwill of your products and after sales services being offered by your company and why i had purchased a number of electrical appliances.

I had purchased a refrigerator "3200 - whirlpool ff refrigerator 300l fp 313d pvt roy alpha steel". I had purchased this on dated 07/05/2017 from lotus, bilaspur (C. G.) pin 495001 vide bill no. 94r1700379.

But, just within 3-4 months of its purchase, the lower part of the refrigerator's body had gone cracked automatically. Immediately i complained the matter to your service personnel at bilaspur (Chhattisgarh). The service personnel attended the service and said that it can not be replaced and suggested to repair through applying quick-fix or else. Another service personnel (M. No. [protected]) also told that it can't be replaced. But, i want to replace the new one.

I hereby attached the photo of damaged body of fridge and a bill copy.

Therefore, i earnestly requested to look into the matter & replace the fridge with new one in view the goodwill and reputation of your esteemed company.