[Resolved]  Whirlpool India — Request for replace my defective Refrigerator

Dear Sir/Madam,

I had purchased Whirlpool Refrigerator Model No[protected] IMPRO PRM 3S Sapphire Mangolia) dated on 29-Sep-2019. I am surprised to see that within 10 months very short period, door of refrigerator observed dent due to thermo cool defective. I am extremely disappointed with the performance of Whirlpool product.

After that i called to customer care on dated 17-Sep-20 registered complaint (FAR [protected]) but nobody respond to me. I had again call to customer care and registered the complaint dated on 28-Sep-2020 Complaint no- (FAR[protected].After two days (30-Sep-2020) Whirlpool service technician visited my home & see the problem they told me your refrigerator door thermocool has been defective & same will be replaced.

3 moths are over but till now no body respond to me.

My humble request to you kindly look into the matter on urgent basis and replace my refrigerator on top priority basis. I don't expect from Whirlpool such type of poor performance of product and their services...

Attached invoice copy for your batter clarification.

If any issue kindly revert back.

Thanks & Regards

Pawan Kumar

Flat No-12, Jagdamba Appartment,

Opp. Jai Cinema, Gurgaon

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