Whirlpool India — Semi automatic Washing Machine

I bought a washing machine in the month of June 2022, within 5 months, the motor stopped working, and Greece started coming out while drying clothes, the technician came after multiple follow-ups and reminders even though I sent an email multiple times but no action has been taken yet.
Mr. Rajesh who is in customer care in charge in Noida, UP is giving false commitments and it seems that I am begging to the Whirlpool team to repair the product.