Whirlpool India — Service by Whirlpool fools me

Hello,

I placed my complain on 9th of may 2020 for my whirlpool ac, upon which i was assured (By vishal jain (Area manager) & deepak dixit (Jaipur manager), that an engineer will be sent next day, after that i am following up everyday with them and they are assuring me for the next day) and now it has become a common practice of fooling me. Because of this i have to compromise my office adherence or just working half day from last 9 days, just because i have to wait for an engineer.
Now nobody use to follow-up back with me its every time i have to call back. Now even i cannot accept the excuse that due "covid-19" they cannot come here because in my area there no such restriction and anyone can come or go with there comfort.
I have been cooperating from such a long and now i have lost my patience!
And want whirlpool to take strict action against (Vishal jain and deepak dixit) (Attaching call logs made) otherwise i will be taking a legal action against whirlpool.
Moreover, i got my ac repaired from external source on my expensive rather than my ac is still under warranty with whirlpool (For which i have attached my invoice) and want whirlpool to pay all expenses made by me to external source unless i am filing a complaint in consumer forum against this.
Hope i will get a positive response and will not be delayed this time.
Here are the required details:
* complaint number: 11468080
+4 photos
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Whirlpool India customer support has been notified about the posted complaint.
Jun 01, 2020
Updated by kkamlesh1993
No any reply from Whirlpool side.
Complaint comments 

Comments

Dear Team,

As per customer his appliance issue has been resolved.

Regards,
Whirlpool Support

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