[Resolved]  Whirlpool India — Service

Address:

147001

I had purchase i microwave of whirlpool company on dated 31.10.2015.

My product was having some problem in working.
I complaint to the company service centre on no. [protected] on dated 04.03.2017 to repair it.
They come to the home and said the frount pannel have to change of the product at the time of registration of complaint the company said that the matter will olve with in 7 t 10 working days.
I said its fine get the pannel change, they say its out of warranty, i said ok i ready to pay the amount to repair it, then they say that you have to pay first then the product will repair, i said that you arrange the part of product and repair it i will pay the amount. They dont agree for one weak after talking on customer care again and again they say ok we will repair it and take the money, but after another some days they said our company is not having pannel so we are ready to change your product by paying some amount by you after daily talk on customer care, i agree to pay the amount they say we are arranging the product for you. After some days they said to me to pay rs. 4000/- on the name of company to change the new product. I pay the amount of rs. 4000/ from my online account but even then they dont get arrange the product for me, i daily call to customer care, and some time their area head mr. Harpreet singh mobile no. [protected] and and mr bajwa local customer service centre mobile no. [protected]. On customer care some time i had a chat with mr. Tarun . On the customer care no. [protected]. I massage many time to mr. Harpreet compnay area head on what app for my problem but did not reply any time.
Now i am very much feed up with the matter,
now i want to refund all my money with claim amount
and harassment of my mental level.

Sanjeev goyal
[protected]
[protected]

copy of bill is attached
copy of service centre payment slip is attached
copy of payment of rs. 4000/- for change of product is attached.

Please solve the matter with hard action.