Max serve solutions, jayanagar, bangalore are authorized service agents of whirlpool. For complaint number 7903 on washing machine, their employee called guru changed a capacitor for rs 2870 two weeks back and i found later that the very same part was changed for rs 850 in 2018. Also, he charged rs 470 for visiting charges for which no receipt is provided. When i asked for carton or picture with printed price of part, he stopped attending to my calls as did their office. The worst thing is that whirlpool customer care is not supportive, even after this was brought to their notice, and these guys are their authorized agents. Check google reviews to see instances of similar complaints by other customers.in last 5 years of whirlpool washing machine, these crooks have charged more than 20k for repairs and maintenance, on a machine that cost 12k. Shame on whirlpool for letting their customers get ripped of like this - i will never buy another product from them. Was this information helpful? |
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