[Resolved]  Whirlpool India — service issue for washing machine

Address:Coimbatore, Tamil Nadu, 641038

We have called the customer care for replacement of broken washing machine cover for our whirlpool top load washing machine and even after calling the customer care for multiple times, no one responded. They say that service person will contact you, but no service person has ever visited our place. We have even called the customer care three times to report this, but no action has been taken as of now.
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Jan 11, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Whirlpool India Customer Care's response
Dear Vijaya,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Dec 04, 2018
Whirlpool India Customer Care's response
Dear Vijaya,

We hope our service team has already shared the requisite information regarding the required part concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Verified Support
Dec 07, 2018
Whirlpool India Customer Care's response
Dear Vijaya,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
Complaint comments 

Comments

Fully automatic washing machine purchased on[protected], but it is not washing properly, requested for refund but no response from the company
Ydsdel's reply, Nov 27, 2018
No any senior person responds to telephone calls, all executives forcing to accept the washing machine as it is, denying fefund
Whirlpool India Customer Care's response, Dec 4, 2018
Verified Support
Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

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