[Resolved] Whirlpool India — single door refrigerator

Ruth Pinto

from Chennai, Tamil Nadu

Address:

69/1, Narayanaswamy Garden 2nd Main Road Kodungaiyur, Chennai 600 118, Chennai, Tamil Nadu, 600118

I bought a whirlpool refrigerator in December 2018 and it gave up in May 2019. The company checked the fridge and ordered a replacement but it's over 15 days and it's not replaced because of excuses of transport issues and no proper responses. Such a big name with silly excuses of transport. This has brought so much of inconvenience as I have a baby and 2 other small children at home and I'm able to stock any milk or poultry stuff or even veggies for the kids. I really regret buying a whirlpool product which usually I never buy. I hope I get my fridge soon and will never recommend whirlpool to anyone again.

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Jul 19, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Verified Support

Jun 17, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support