[Resolved] Whirlpool India — Spin section/ dryer not working

Buntyansh

from Mumbai, Maharashtra

Address:

753014

Hi team,

I purchased an automatic washing machine from patra electronics, cuttack.

Model : whp wm 360 world series 72h; sl - 02716.

The spin/dryer section is not at all working from day 1. we have got engineer visits from the first day regarding the same and the result is none. we are said ' spin is working fine'. due to inefficient spin, clothes remain wet and are getting torn. really fed up with the product.

Is this what ' whirlpool ' stands for?
Please refund the money and take back the machine. i don't want any other alternative. it has been a pestering problem now. please resolve it at the earliest. refund and take the faulty machine.

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Nov 2, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Whirlpool India Customer Care's response Dear Buntyansh,

We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team.

Regards,
Whirlpool Support

Verified Support

Sep 29, 2016

Whirlpool India Customer Care's response Dear Buntyansh,

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support