[Resolved] Whirlpool India — Split AC 1.5 ton

ssdah14

Address:

122001

On 18 may 2016, my AC defaulted and stopped working.
People from Umang service centre in Gurgaon have attended to it but have failed to repair even after a month now.
Have taken advance of Rs 3500/- for its repair on 30-5-16.
Visits are promised, on scheduled date and time nobody arrives, nobody picks up phone calls, even branch coordinators of Whirlpool company are hand in glove with service centre people. Even they donot pick up phone besides insisting to me to pay in advance.
The complaints are closed promptly every 2-5 days without repairing my AC.
Can anyone suggest what to do?

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Jul 21, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

Whirlpool India Customer Care's response Hi, We regret to know about your experience, could you please share your complaint number for us to look into the issue. Warm regards, Whirlpool India