[Resolved] Whirlpool India — Split ac breakdown

Sonu_19

from Haridwar, Uttarakhand

Address:

249407

I had purchased a split ac model 3-d cool extreme 1.5 ton on 2nd may 2016. Which is under breakdown from 4th august -16. I had made a complain to customer care on same day. (Complain no:-dn[protected])
Next day (5th aur-16) one person visited and attended the issue and confirm that outer unit motor had burned.
Till 12th aug-16 no action taken. After all i had called to whirlpool gurgaon office and talk to mr. Avinash (Care manager).
He is committed to me that problem will be resolved till 16th aug-16. But today 19th aug-16.

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Sep 26, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

Whirlpool India Customer Care's response Dear Sonu_19,

Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.

Warm regards,
Whirlpool India