[Resolved]  Whirlpool India — Supreme Care Front-load Washing Machine

We purchased the Whirlpool's Supreme Care Front-Load Washing Machine 3 years back thinking its one time investment but we were wrong. After only few months, the washing machine started asking for regular maintenance and each authorized maintenance costed us thousands of rupees with the agent always selling something new that is not covered under the warranty. But we made sure to invest in the regular preventive maintenance from authorized centers.

As soon as the product warranty ended the agent convinced us to buy extended warrant for 5k promising that he will get the product replaced as it has always created trouble. Despite regular care the product is completely rusted from inside and outside. But that was just false hope as the agent from Bhardawaj Service Center, Ghaziabad fooled us to gain commissions. So in three years of buying such costly product and investing more that Rs 10k on overhead, it sits completely rusted, jammed and useless.

I am requesting Whirlpool to either replace the product or refund our Rs 5k of extended warranty which Whirlpool's Authorized Service Center deceived us to pay and have not come to any use.