Whirlpool India — The product is making unwanted sound since last two months

Purchased from m/s ganesh enterprise angul, odisha vide inv. Sl no-931 dated 6/6/18. The product is making unwanted sound since last two months. Contacted the local authorized technician who visited and informed that the bearing set is damaged. The machine is under comprehensive insurance for two years. The technician informed that complain has been lodged and as soon as he receives the spare parts, he will rectify it. Time and again asking him but he stated that because of the present covid situation he has not received spares. I am a 68 year old senior citizen and request you to do the needful at the earliest.