[Resolved]  Whirlpool India — top load washing machine bearing problem

I bought 6.2 kg fully automatic top load washing machine in aug 2015. After 3.5 years suddenly there is heavy noise in rinse and spin cycles.

I called whirlpool customer service and scheduled a visit. The technician examined the washing machine and said the problem is with the bearing. The gear system with bearings needs to be replaced. As the warranty period has ended, it will cost around rs. 5800/-

It is almost one third of the washing machine cost. He said this is very normal with whirlpool machines. If this is the way and we need to pay one third the cost of new machine for repairs of bearing then this is totally bad product.

I will advise to avoid whirlpool washing machines. I was planning for upgrading to front load in a year. Now whirlpool is out of the shortlisted brands. Lucky that i became aware of this problem with whirlpool before buying my front load washing machine.

Avoid whirlpool washing machine even if it is cheaper a few thousands as compared to other brands.