[Resolved] Whirlpool India — unethical behaviours | |||
We bought top loading whirlpool fully automatic washing machine in oct-2014. It worked well for one year as mentioned in the warranty. But from the last month, there was a heavy sound in the spin tub while rinsing and spinning. We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 350/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is around rs 7500/- that also comes with only 2 months warranty. On hearing this i was shocked because actually we use only liquid detergent to wash the clothes and in my home only there are two-person clothes will be washed once a week. I asked him why the quality is so poor; he said all the washing machine of this company will work only for the mentioned warranty year afterward all problems will occur. Please don’t buy a whirlpool washing machine. Was this information helpful? | |||
Aug 4, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jun 22, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support Verified Support Jul 04, 2019 Whirlpool India Customer Care's response Dear Customer, We got it checked with the service team and confirmed that we have shared the required charges with the customer but he is denying for the services. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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