[Resolved]  Whirlpool India — Unfair and cheating people on after warranty services

I have a whirlpool washing machine top load fully automatic bought 3 years back. The product is out of warranty and recently my spin tub was making noise. I raised a complaint to whirlpool service centre and they sent a representative to check and told me that tsp mechanism will be replaced which will be Rs 6500. He further told me that without plastics parts I should pay (Rs 5000) exclusive of visit charges if the same are found to be ok. When i asked him if i will get a proper bill he told me yes. I got the thing repaired but when I asked for the breakup he did not provided me the bill and told the parts are worth 5000 only. If a person is going for replacement with a brand it should give proper breakup’s of the parts I could see the Mrp on gear box which was 1500 only Rest 2 parts are metal only (Put on both sides of drum for support which should not be more than 500 Rs. The same thing i checked on Urban clap the price of whole mechanism was Rs 3900 (i.e Rs 2400 without plastic parts) I feel cheated