[Resolved]  Whirlpool India — Useless Customer Service

Address:

Kerala

On 13th Aug 2021 Fri, I called Whirlpool Customer care as I had an issue in the washing machine. They mentioned that someone from Service Centre will call. Same time I received a call asking about the issue; I mentioned the issue and they said someone will come.

As there was no response from them, next day (Sat) I called and the person said he is busy and will try to come; I asked him to come after 6 pm; he said to call HIM so that he can check if he is able to come (unheard of customer service)

Since Sun was a holiday, Monday I called he was not responding; left an sms as well, but no response. Then I called Customer Care, they said they have intimated the Service Centre again. Till end of day, no news.

On Tuesday, I called at least 6 times to follow up on this and every time they say that they have intimated the Service Centre. I asked for the Service Centre, they are no responding.

Unable to wash clothes since 5 days