Whirlpool India — Very horrible experience at whirlpool service centre at jamshedpur

Address:

East Singhbhum, Jharkhand

I have a whirlpool refrigerator single door and due to low cooling problem I contacted the nearest whirlpool service Centre named "Divya service" At Jamshedpur. One technician visited at home and checked the fridge thereafter told that the ice chamber has to be replaced. He also told that the fridge will be repaired at service center. Then I told that I can afford for two days without Fridge in this peak summer. They assured that the fridge will be repaired and delivered at home within two days. After two days I inquired about the fridge. Replies got that the fridge is ready and will be delivered today. We waited till night but not reached. Thereafter daily assurance given to me for delivery but fridge not delivered. You can imagine the position of my mind by waiting daily for the fridge. After 7 days I visited the service center and inquired about the fridge.replies got that the fridge is not repaired. They need more time and also the compressor is to replaced. Estimated bill is got doubled. Then I told them that I will not ready for this, so return the fridge. They had delivered the fridge at house without repaired and in a very damaged conditions. Before giving to service center it was working condition but low cooling. But after delivery it was in a worst position, damaged body, non working and charged Rs 400 for transportation also. I totally shocked that these type if services are given by the whirlpool service Centre. In my house most of the equipments are of whirlpool brand. But after that I will never buy or suggest to buy whirlpool brand.