[Resolved]  Whirlpool India — washing machine breakdown,huge amount charged for each service rendered

Address:vivek and co mylapre,whirlpool, 600004

We have purchased the machine in november 2016,
the problem started in the month of october 2018 .we had called upon the service person who had charged us 5000 for changing a the drainage motor, bearing and drainage sensor in the month of december .the machine broke down once again and once again we had called upon the service person .and he said that we had to pay a huge amount of 4000 to get it repaired to change a few parts. but the machines total cost is 11000 .we are literally supposed to pay two third the entire amount for which we bought the entire machine.its taking a toll of 4000 every time it breaks down but still we we are given no guarantee the machine will work properly. we are regretting having bought the machine.
Was this information helpful?
No (0)
Yes (0)
May 10, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Whirlpool India Customer Care's response
Dear Customer,

We are working on the your concern and will share you the further updates shortly.

Regards,
Whirlpool Support
Verified Support
Apr 08, 2019
Whirlpool India Customer Care's response
Dear Team,

As customer has denied for further services from Whirlpool because customer has decided to purchase new product. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information