Whirlpool India — washing machine - defective product

Address:	600082
Website:	Whirlpool India

We purchased whirlpool - white magic (6.5 kg) washing machine on jan 2016 - model number - 31092. Its not even 2 years and we are still under warranty and we have been calling customer care almost every 2 months.
Every time the technician gives different reason and till now the issues are still pending.
Issue 1 : red light on and washing stops halfway.
Solution :

Call 1 - technician cameover and told us to put clothes one by one, instead of dumping all. Issue not resolved

Call 2 - technician cameover and told us to check power supply, water supply. Issue not resolved

Call 3 - technician cameover told us he has done some reset in the machine and it should work. But the problem remained same. Issue not resolved

Call 4 - technician cameover and told us its sensor board issue and fixed it

Issue 2 - water leakage from machine

Call 5 - technician and did some reset and fixed it

Issue 3 - heavy vibration with noise and washing machine keeps moving

Call 6 - technician told us to remove the washing machine stand. Issue not resolved

Call 7 - technician told us to split clothes and use. For a family of 2 members, washing machine should simplify work, instead it has become nightmare to us.

Problem still exists, unresolved.

Issue 4 - water flow in the tub non stop, even after washing is done

Call 8 - filter issue and its been replaced

Whirlpool technician everytime come over and give us some solution on trial and error basis. Worst part is inspite of all these trial and error basis, problem is never resolved
Whirlpool has provided us the defective piece and i would request whirlpool to seriously look into this product

Seriously no clue on how a product can have so many defects. Luckily we are still under warranty, but if we discover different problems once in every two months, should we really use the wahsing machine.
We completely lost hope in whirlpool products/.

Now daily we sit near to washing machine till the washing completes. We do know what new issue would come everyday

Also the heavy vibration, noise and the machine moving remain unresolved.

Request whirlpool to look at the listed issues and provide us replacement as i am sure that we will encounter many more issues with this defective product.

Thanks, damotharan.
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