[Resolved] Whirlpool India — washing machine front load | |||
Ref coo[protected] I i submitted a complaint through online complaint booking around second week of october 2017, subsequently after some clarifications from different offices, i was contacted by the service centre in my locality. The service team came here and after inspection they demanded shifting of the machine to their workshop. On 27/10/2017 they came and taken the machine to their workshop. As the machine is not returned after one month i called them several times. On each call the answered that it will be returned with in a short period of time. On february they informed that the board is not working and, it is difficult to service, and offered a replacement. Accordingly i submitted the bill copy by third week of february. My concern is that no replacement is yet initiated and on each call they answered with silly excuses. I reaches more than 2 yeard and the situation is very pathetic. Hence i request to take steps to provide replacement or the machine is get repaired. Consider this as most urgent. Was this information helpful? | |||
Apr 14, 2020 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Mar 14, 2020 Whirlpool India Customer Care's response Dear Team, We have forwarded the concern to our concerned department and will update you status shortly on same. Regards, Whirlpool Support Verified Support May 06, 2020 Whirlpool India Customer Care's response Dear Customer, We would like to inform you that we are unable to get response from customer end past 3 days hence, regrettably we are closing this case. Request you to please let us know in future if you required any assistance. Regards, Whirlpool Support | |||
1 Comment | |||
Comments
Compressor not start instant or stop working many times (also turbo mode is on compressor is not responding)
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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