Whirlpool India — Washing Machine Fully Automatic Top Load

I raised a ticket through whirlpool customer care to get my washing machine repaired. Initial compliant was water inside the drum was not drained out after the wash. First engineer visited, mentioned that it's an issue with the power board and has to be replaced. Also, recommended to install the pro plug as well. We did change the power as recommended and they charge 8k. Engineer confirmed that the rest is all fine, it's just the power board and machine will run for another 3-5 years. Two days later, machine was not working, when we called them again, engineer visited and mentioned it's an wiring issue and changed it. Few days later, we faced another issue, water was not flowing through the inlet. Senior engineer visited this time and mentioned that inlet valve has to be replaced. We did changed that and 650/- was charged. Again few days later machine stopped working and there was error message on the display. The same senior engineer visited and checked. He mentioned that it's an issue with wiring and he's temporarily fixing it. However, complete wiring needs to be replaced and it would cost 1600/-. Just a day later, the same error on the display. Instead of fixing the issue, they sold their products and didn't provide a permanent solution to the problem. This is absolutely cheating. Didn't know how to raise customer complaints. Hence posting here.