[Resolved] Whirlpool India — washing machine not getting repaired

Pankhudi Chaudhry

Address:

E 801,heera shree lake City,rankala, Kolhapur, Maharashtra, 412016

From last four months i m complaining to whirlpool that my washing machine not working. But whirlpool is pressurising me to purchase new machine under buy back scheme instead of repairing. I m not interested to purchase new one.. Please instruct them to repair the machine. Every time i m calling them they telling me that company don't have parts. I m asking them when partbwill come they are not giving any positive response.

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Feb 7, 2020

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Verified Support

Jan 04, 2020

Whirlpool India Customer Care's response Dear Team,

We are really sorry for your disappointment. However, as already conveyed, Our service team has already shared a quotation and procedure for the appliance replacement/Refund with customer. We request your understanding on the same.Rest assured we are always here to assist you in case you need any help.

Regards,
Whirlpool Support