[Resolved]  Whirlpool India — Washing Machine part not availabe for Repair

Address:New Delhi, Delhi, 110030
Website:Whirlpool.com

Hi, I purchased a fully automatic washing machine 5 years ago. Its bearing drum needs to be replace. However, this specific part is not available. I want either to be repaired or compensated with another washing machine. Thanks & Regards, Shashi Bhushan Prasad Mob.[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2015
Whirlpool India Customer Care's response
Dear Sashi, Thank you for sharing your complaint details. We regret the trouble you have faced. We have escalated your complaint to the concerned department, they will be in touch with you as soon as possible. Thank you warm regards Whirlpool India
Verified Support
Nov 04, 2015
Whirlpool India Customer Care's response
Dear Shashi As per our conversation with our team, we are trying to fetch the required part in your appliance. We will get back to you as soon as we have an update. Warm regards, Whirlpool India
Complaint comments 

Comments

Whirlpool being such a Brand name does not manage to repair the product giving reason of parts not available.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information